FAQ

Who is Jiikae?
I'm a multimedia artist. I mod/paint custom game controllers and I compose music!

What controllers do you mod?
Gamecube, Nintendo Switch, Game Boy Color and Game Boy Advance are my custom controller specialties!

Do you take commissions or requests for controllers?
Yes, but due to the nature of commissions, space is usually limited and wait times are long. But please feel free to send a commission request in the Build a Controller section of the site!

Can I send in my controller for you to customize at a reduced price?
Yes I accept controller send-ins! Pricing varies depending on the item. Feel free to contact me to get a quote!

When will my order ship?
Processing and shipping times can be seen in the description of the item you ordered. But generally, the items listed here are Ready to Ship unless otherwise stated.

If you would like to pre-order something that is listed as Sold Out, you can either message me through the Contact form or visit Etsy.com/shop/jiikae to pre-order at a premium price.

What kind of music do you compose?
I compose several genres, including Drum and Bass, R&B, Electronica, Experimental Hip-Hop and Acid Jazz. My compositions can range from bright to atmospheric or from moody to upbeat!

What is your return and exchange policy?
Generally, I accept returns or exchanges within 30 days of purchase as long as the item is in the same condition it was received in. If the issue is minor or common, I also may accept returns beyond 30 days as well (e.g. Joy-Con drift)

For returns beyond 30 days, contact me with the details and I will assess on a case by case basis. 

I have more questions, where can I contact you or learn more?
You can contact me at heyjiikae@gmail.com or the Contact section of the site. You can also follow me for updates @Jiikae on Twitter!